About

How our escape games work

You're placed in a scenario

You will be given your goal before entering: Escape, solve the mystery, find the stash, etc. Which will you choose?

The door shuts behind you

Your team has only one way out: Solve the challenges, and complete your goals before time runs out.

The Clock Is Ticking…

Tick tock goes the clock. Time to complete your mission. Many teams have tried, few succeeded. How will your group fair?

Frequently Asked Questions

If your question isn’t answered here, feel free to contact us.

Escape Rooms are an experience everyone should try: a life-sized adventure game!

You and your friends are placed in a room for 45 to 60 minutes during a high-stakes scenario. You must solve a series of fun, yet challenging puzzles and find the Escape Key before time runs out! Failure means imprisonment, impending danger, or an altogether very bad ending.

Hints and clues are provided to help you and your team solve the puzzles and make your escape. You will have to use your wits, creativity, and team-work to regain your freedom.

Conveniently located at 519 Rue Saint-Jean, Jigsaw Escape Rooms is an exciting addition to almost any outing.

See if you can figure out how to escape in time! Book now.

Absolutely! Each room is fully bilingual.
Each player pays either $22 plus tax for our 45 minute scenario, or $29 plus tax for our 60 minute scenarios.
Yes, absolutely! You’re more than welcome to come with any number of players.
It’s similar to making a reservation at a restaurant: We ask for one person’s name to hold the reservation under. Just let us know how many people you’ll be bringing when you book.
Please arrive 15 minutes before your start time for orientation and processing. Late arrivals may have their time in the room shortened, or their booking cancelled, so other groups aren’t impacted.
The entire experience will take between 60 and 75 minutes, and your team will have a time limit of either 45 or 60 minutes to make your escape, depending on the scenario you choose.
For late arrivals, we may need to shorten your play time as the rooms run continuously and our staff needs time to prepare each group’s escape.
We ask that all participants be at least 18 years of age. Players under 18 can still play, but they must have a parent or guardian with them to sign and give permission to play or accompany the group within the room.
If you have any players under 18 years old and their parent/guardian won’t be attending, please make sure they bring a pre-signed copy of this Under 18 Waiver Form, signed by a parent or guardian.
Yes, you may cancel using the link in the email we’ll send you. We ask that you let us know at least 24 hours in advance so that another group can get a chance to enjoy the great time you are passing up. Confirm your numbers before booking please, missing members of a reservation will be charged for on arrival.
The smallest group able to book is 2 people.

All bookings are automatically made private for you and your team. The only people in your escape room will be those you came with.

Of course. Please feel free to either use the link in your confirmation email, or to send us an email or give us a call for any changes to your group size. As long as you have not been matched up with another group, you can add people. You must give us 24 hours notice for a cancellation, a reduction in numbers, or if you would like to reschedule (rescheduling is based on current availability)
No, we take care of that for you. All bookings are automatically private; so once you book, your team won't be joined by anyone else.
Certainly, please contact us and we'll be happy to accommodate. These groups are still subject to room availability, so don’t forget to check our booking schedule for your dates.

Important Note: until October 9th, our street (Rue Saint-Jean) will be pedestrian only. Please plan accordingly. See the paragraph below for parking lot recommendations.

There is street parking nearby, but if your visit is in the evening or on the weekend, we recommend that you park in the a paid parking lot at either Place Haute-Ville (4 minute walk), Hôtel Place Royale (8 minute walk), or SPAQ D'Youville (9 minute walk).

We suggest this because finding street parking in the evening or during weekends can be difficult. Please keep this in mind to make sure that you won't be late.

If you have an special requests, or questions that have not been answered here, please feel free to contact us and we will be happy to help you.